Nato Navy

Get free shipping worldwide on orders over $100. We take 7-10 business days to put together your custom watch. Total shipping time? Expect your unique timepiece at your door in 2-3 weeks, complete with a tracking number.

Enjoy hassle-free warranty and exchanges within 14 days of receiving your order, at no cost to you. Please note, personalized timepieces are not eligible for warranty or exchanges. Ensure items are in new, original condition with packaging intact. For smooth processing, contact us before sending items back. We're here to help make your experience right.

We offer a standard 12 months international warranty for all our products. The warranty covers defective watches from the date of shipment. Should the watch stop working on its own, we will make you a new one. The warranty does not cover damage resulting from accidents or misuse. Simply contact us at cs@undone.com and we will walk you through the process.