FAQ
On our website, you can enjoy professionally designed presets and endless combination possibilities. Select the watch components, design the watch face, upload your own design/photo, and type or even sign your own name on your watch design.
You can pay with almost any credit or debit card: Visa, MasterCard, American Express, Discover, Paypal & Alipay.
You should receive an order confirmation email immediately after you have made a purchase of UNDONE product(s). If you are not able to find the confirmation in your mailbox, kindly check among the spam email folder, as order confirmation emails may sometimes fall under that category. You may also contact UNDONE customer support at cs@undone.comso that our team can check on your order.
If you are planning to order more than 50 watches, please contact us at info@undone.com.
 Please contact us at sales@undone.comand we will get back to you as soon as we can.